Allow 1-3 BUSINESS days for order to prepare.
Preparing and shipping are two different processes. Each has its own term. Please NOTICE that we prepare and ship orders on BUSINESS days from Monday to Friday which not includes weekends. Saturday and Sunday are not count as part of shipping days.
- The shipping time might increase due to high work load on Post Offices during holiday season.
Placing an order well in advance to your upcoming event date!
- Please double check your spelling on order details as I am not responsible for mistakes on order details supplied by the buyer such as spelling errors.
- We don't accept returns or exchanges due to 100% handmade and usually customized. But please contact us if you have any problems with your order.
- Postage and packing charges are not refundable unless it's due to an error on our part.
- Shipping fees are non-refundable for refused or undelivered parcels.
Estimated shipping times
- 7 - 18 business days to arrive to Europe
- 8 - 12 business days - USA
- 14 - 25 business days - Australia, New Zealand and Oceania
For more countries - please contact us
The shipping price depends on the weight of the package. You may check it during the checkout.
Customs and import taxes
Please NOTICE - Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.