Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com

Customization

We’re so glad to make something unique for your event! Please read below to know how to start a custom request with FunstaCraft.

We accept Custom Orders with a new design at least 4-5 weeks before the party and 3-4 weeks for color changes of our Standard decorations. Provide us with a date of a party.
We don’t work with cartoons, books, movie and registered trademark themes decor
All custom orders must be paid in full before we start - send you a picture of paper color swatches, mock up and making the decorations
Usually the additional fee for customization is about 18%

Custom items can't be returned or exchanged
 

Shipping

We are located in Ukaine 🌍